Terms of Service

Effective Date: January 2, 2026 Last Updated: April 11, 2026

Welcome to OIT Tracker. These Terms of Service (“Terms”) govern your use of the OIT Tracker mobile application (the “App”) operated by Jones Technical Enterprises, LLC (“we,” “us,” or “our”).

Please read these Terms carefully before using the App. By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. IMPORTANT MEDICAL DISCLAIMER

1.1 Not Medical Advice

THE APP IS A TRACKING TOOL ONLY. The App is designed to help you log and track oral immunotherapy (OIT) doses, reactions, and related information. It is not a substitute for professional medical advice, diagnosis, or treatment.

1.2 Always Consult Your Doctor

Always follow the instructions of your child’s allergist or healthcare provider
Never change doses, skip doses, or modify treatment based solely on information in the App
Always seek immediate medical attention if your child experiences a severe allergic reaction
The App’s “sickness mode” feature provides general guidance but does not replace your doctor’s specific instructions for your child

1.3 No Medical Recommendations

The App does not:

Provide medical diagnoses
Recommend specific doses or treatments
Replace communication with your healthcare team
Guarantee any health outcomes

1.4 Emergency Situations

In case of a severe allergic reaction (anaphylaxis), call 911 or your local emergency number immediately. Do not rely on the App in an emergency.

2. Eligibility and Account Terms

2.1 Age Requirements

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and use the App. The App is intended for use by parents and guardians to track their child’s treatment.

2.2 Account Responsibility

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Ensuring that any information you provide is accurate and up-to-date

Family sharing is available to all subscribers (see Section 5). The number of caregiver seats depends on your active subscription tier. If you invite family members or other caregivers to share access to your child’s data:

You are responsible for ensuring they agree to these Terms
You control their access and can revoke it at any time
You remain the primary account holder and data owner
Shared access is subject to the caregiver seat limit and child limit of your active subscription tier
Family sharing functionality is planned for release and will be available in a future update; this Section will apply once the feature ships

3. Acceptable Use

3.1 Permitted Uses

You may use the App to:

Track your child’s OIT doses, reactions, and notes
Review your child’s treatment history
Share data with authorized family members (when available)

3.2 Prohibited Uses

You agree not to:

Use the App for any child for whom you are not a parent or legal guardian
Enter false or misleading information
Attempt to access other users’ data
Reverse engineer, decompile, or attempt to extract the source code
Use the App to develop a competing product
Violate any applicable laws or regulations
Use automated systems or bots to access the App

4. Health Data and Privacy

4.1 Your Data Ownership

You own the health data you enter into the App. We store and process it solely to provide the service to you, as described in our Privacy Policy.

4.2 Data Accuracy

You are responsible for the accuracy of the data you enter. We do not verify or validate the medical information you provide.

4.3 No Guarantees

While we strive to maintain reliable service, we do not guarantee that:

The App will be available at all times
Your data will never be lost (we recommend regular backups)
The App will be free of errors or bugs

5. Purchases, Subscriptions, and Payments

5.1 Subscription Tiers

The App is a subscription-only service. There is no one-time purchase. All paid tiers include the full feature set of the App.

Tier	Price	Children	Caregiver Seats	Additional Features
Main (Monthly)	$12.99 / month	Up to 2	Up to 2	Full feature set, family sharing, cloud sync
Main (Yearly)	$89.99 / year	Up to 2	Up to 2	Same as monthly
Family (Yearly)	$149.99 / year	5 or more	Up to 5	Main features + allergist data export + priority support

A “caregiver seat” allows one additional person (such as a parent, grandparent, or school nurse) to share access to your child’s data. A child may occupy a caregiver seat (for example, a self-managing teen logging their own doses); this does not reduce the child limit.

5.2 Free Trial

New subscribers receive a 14-day free trial with access to the full feature set, regardless of the tier selected at signup. The trial begins when you start the subscription and ends 14 days later. Your selected tier will automatically begin billing at the end of the trial unless you cancel before the trial ends. You can cancel at any time during the trial without being charged by managing your subscription in your Apple ID settings.

If you cancel or the trial ends without an active subscription, the App reverts to a read-only state: existing data remains viewable, but new dose logging and other data-entry features are disabled until you subscribe.

5.3 Subscription Terms

Payment is processed by Apple through the App Store
Subscriptions automatically renew at the end of each billing period (monthly or yearly) at the then-current price for your tier
To avoid auto-renewal, you must cancel at least 24 hours before the end of the current period
You can manage and cancel subscriptions at any time in your Apple ID settings (Settings → Apple ID → Subscriptions on iOS)
Refunds are handled according to Apple’s App Store policies
Any unused portion of a free trial is forfeited when you purchase a subscription, to the extent applicable by law

5.4 Tier Differences

The Main tier and the Family tier provide the same core feature set — dose logging, sickness mode, calendar history, reactions, family sharing, cloud sync, and all other standard App features. The Family tier is intended for households that need more than 2 children or more than 2 caregiver seats, and additionally includes:

Allergist data export: Generate PDF/CSV/Excel reports (format selectable during export) for allergist appointments
Priority support: Faster response time for support inquiries

5.5 Subscription Lapse and Read-Only State

Because OIT Tracker is used for medical dose tracking, we take special care to protect your data during subscription changes:

During Apple’s billing retry / grace period: Full access continues while Apple retries the billing transaction
When a subscription fully expires: The App enters a read-only state. All historical data — doses, reactions, notes, sickness-mode history, action plans — remains viewable. New dose logging and other data-entry features are disabled until you re-subscribe.
Re-subscribing: Restoring your subscription immediately restores full access
Data retention: Your data is never automatically deleted when a subscription lapses. Only explicit account deletion triggers data removal, subject to the 90-day retention period described in Section 10.3

5.6 Tier Changes

You may change tiers (for example, upgrade from Main to Family, or switch between monthly and yearly billing) at any time via your Apple ID subscription settings. Tier changes follow Apple’s standard proration rules. If you downgrade to a tier with fewer children or caregiver seats than you currently use, you will be asked which children remain active and which caregiver invitations remain valid before the downgrade takes effect.

5.7 Promotional Programs

We may offer promotional pricing, introductory offers, or limited-time discounts. Promotional terms, eligibility, and duration will be disclosed at the time of the offer. Promotional pricing does not affect the standard pricing described in this Section 5 unless otherwise stated.

5.8 Price Changes

We may change subscription prices with at least 30 days’ notice. Existing subscribers will be notified before any price change affects their subscription, and you may cancel before the new price takes effect if you do not wish to continue.

6. Intellectual Property

6.1 Our Rights

The App, including its design, features, and content (excluding your personal data), is owned by Jones Technical Enterprises, LLC and protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

6.3 Feedback

If you provide feedback or suggestions about the App, we may use them without any obligation to compensate you.

7. Disclaimers

7.1 “As Is” Service

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability of any information

7.2 Medical Disclaimer (Restated)

WE SPECIFICALLY DISCLAIM ANY LIABILITY FOR MEDICAL DECISIONS MADE BASED ON INFORMATION IN THE APP. THE APP IS NOT A MEDICAL DEVICE AND HAS NOT BEEN EVALUATED BY THE FDA OR ANY HEALTH REGULATORY AUTHORITY.

8. Limitation of Liability

8.1 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JONES TECHNICAL ENTERPRISES, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Any loss of profits, data, or goodwill
Any damages exceeding the amount you paid us in the 12 months preceding the claim (or $50 if you have not paid anything)

8.2 Essential Purpose

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY.

WE ARE NOT LIABLE FOR ANY HEALTH OUTCOMES, ALLERGIC REACTIONS, OR MEDICAL EVENTS THAT OCCUR DURING YOUR USE OF THE APP. ALWAYS FOLLOW YOUR HEALTHCARE PROVIDER’S INSTRUCTIONS AND SEEK IMMEDIATE MEDICAL ATTENTION FOR EMERGENCIES.

9. Indemnification

You agree to indemnify and hold harmless Jones Technical Enterprises, LLC from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from:

Your use of the App
Your violation of these Terms
Your violation of any third-party rights

10. Termination

10.1 By You

You may stop using the App at any time. To delete your account and data, contact support@oittracker.com. A self-service delete feature will be available in a future update.

10.2 By Us

We may suspend or terminate your access to the App if you violate these Terms or engage in conduct that we determine is harmful to other users, us, or third parties.

10.3 Effect of Termination

Upon termination:

Your right to use the App ends immediately
We will retain your data for 90 days, then delete it
Provisions that by their nature should survive (such as limitation of liability) will continue to apply

Note: Account termination and data deletion are distinct from a subscription lapse. If your subscription lapses, your data is retained and the App enters a read-only state (see Section 5.5). Data is only deleted upon explicit account deletion, subject to the 90-day retention period described above.

11. Dispute Resolution

11.1 Informal Resolution

Before filing a formal dispute, please contact us at support@oittracker.com. We will try to resolve the issue informally within 30 days.

11.2 Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles.

11.3 Jurisdiction

Any disputes arising from these Terms or your use of the App shall be resolved in the state or federal courts located in Illinois, and you consent to the personal jurisdiction of those courts.

11.4 Class Action Waiver

You agree that any dispute resolution will be conducted only on an individual basis and not as a class action or other representative proceeding.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by:

Updating the “Last Updated” date at the top
Displaying a notice in the App

Your continued use of the App after changes constitutes acceptance of the updated Terms. If you do not agree to changes, stop using the App.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App.

13.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

13.3 No Waiver

Our failure to enforce any provision of these Terms does not waive our right to do so in the future.

13.4 Assignment

You may not assign your rights under these Terms. We may assign our rights to a successor or affiliate.

14. Contact Us

If you have questions about these Terms, please contact us:

Jones Technical Enterprises, LLC Email: support@oittracker.com

By using OIT Tracker, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.